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Home / Terms & Conditions / الأحكام والشروط
Terms & Conditions / الأحكام والشروط

  • The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website (Age of consent is mentioned as per the applicable law). 
  •  Security capabilities and policy for transmission of payment card details has to be mentioned on their website

Please note that the following conditions must be met to return an item:

  • An item may only be returned within 10 days from the date of purchase

  • It must be in the original packing

  • It must be unused

    If you are not 100% satisfied with your purchase from Loulz Fashion, please follow the steps below:

  • Contact our customer service team via e-mail at to initiate the process.

  • We will inform our courier to pick up the item from your doorstep within 2 working days.

  • When your item is picked up and checked, our customer service team will contact you to start the return process.


No refunds will be given.  Exchange will only be approved within 10 days from the date of purchase given that the items have not been worn / used.  This is especially true for the leather items.
No exchange on undergarments for hygienic purposes.

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